YOUR CONTACTS
Contacts are a main pillar of kvCore's platform! Let's talk about how to get your contacts in and then we will cover how to manage them.
YOUR CONTACTS
Contacts are a main pillar of kvCore's platform! Let's talk about how to get your contacts in and then we will cover how to manage them.
IMPORTING CONTACTS
You should have your contact list prepared, so let's talk about getting them into kvCore. When importing contacts into kvCORE, you have two options: let them handle it for you to save time and avoid incorrectly importing your data or import the contacts yourself to retain full control over the process.
We recommend you take advantage of the kvCORE team who are experts at importing data. You can even schedule a call with them prior to completing your import so you can review your file and ask questions about what will happen upon import.
Here is a tutorial video on how the two import options work with kvCore: youtu.be/br6q9vwDG9o
Once you have your data prepared, complete the "Let Us Handle It Import Request Form" linked below. Here are some notes on how to complete that form.
IMPORT PREFERENCES:
Lead Status
Choose 'my spreadsheet has my preferred status for each contact'. Provide the column name, i.e.: "Status"
OR
If you do not have a column in your sheet choose just "Sphere". Unless your data is just clients.
Hashtags
Choose "Yes, the hashtags are in my spreadsheet." Provide the column name i.e.: "Hashtags"
OR
Choose "No" or you can tag them all with one hashtag eg: "leadsfromdotloop
Deal Type
Choose "This is a column in my spreadsheet." Provide the column name i.e.: "Deal Type"
OR
If you do not have a column in your sheet choose just "Buyer|Seller". You can change this later.
Automation Preferences
Answer "NO" to these to start. You can setup Smart Campaigns once you are in.
CONNECT 3RD PARTY LEAD SOURCES
Why is this important? In a nutshell, your time is valuable. Why not make the most of a system which works for you? Syncing your 3rd party lead sources into kvCORE means that the system’s automated nurturing actions will be applied.
Settings and controls for this functionality are available within the "Lead Dropbox" section of your "Lead Engine". This can be just as important as importing your database! It helps to take the pressure off of you to respond instantly since kvCORE will do that for you.
Are you a team leader? You will have the ability to select an integration key for your team, or yourself as an individual.
Live Chat
Click on the blue bubble in the bottom right corner of your kvCORE dashboard.
Monday - Friday: 6am - 5pm PST
Saturday - Sunday: 9am - 3pm PST
Email Support
Get in touch with the kvCore support team via email.
kvcore@insiderealestate.com
Monday - Friday: 6am - 5pm PST
Created for our agents of Berkshire Hathaway HomeServices Troth, REALTORS®